Say hello.
One address, read by the people who make the thing. There is no ticket queue and no bot in front of it.
hello@theladybug.appClick the address to copy it
Something is broken
Write to us and say what you were doing when it went wrong, which browser you are on, and what you expected instead. A screen recording is worth a page of description, and since your media never leaves your computer we cannot see the file ourselves.
Billing, refunds, invoices
Payments run through Paddle, our merchant of record, so your card details never touch our servers. Reply to the receipt Paddle sent you, or write to us and we will sort it. Full refund within 14 days, no questions, and the refund policy spells it out.
An idea, or something missing
Ladybug is built from what people ask for. Tell us what you are trying to make and what is in the way. The roadmap shows what is being worked on now, and what's new lists what already shipped.
Talking to other people who use it
The Discord is where people post what they have made and ask each other how. We are in there too.
Who makes this
Ladybug is built by a small team led by Alan Ayoubi. Read how it started on the about page. Anything you send to the address above reaches us directly.
Where your work lives
Nowhere but your own computer. Every effect runs in your browser and your projects sit in a folder you chose, so there is nothing for us to look at even if you ask us to. That is worth knowing before you send a bug report: we will need you to describe what happened, or show us, because we cannot go and look.
The privacy policy is the long version, and it is short.